At Arslan Jewellers, we believe in not just crafting exquisite pieces but also in providing exceptional care for them. Our after-sale services are designed to keep your jewelry looking as timeless and beautiful as the day you first wore it. Explore our range of services below, and rest assured that your treasured pieces are in expert hands.

1. Cleaning and Polishing Services

At Arslan Jewelers, we recommend bringing your jewelry in annually for a professional inspection and restoration to preserve its timeless beauty. Our expert team will carefully evaluate each piece and suggest the appropriate service—whether it’s a simple cleaning, ultrasonic cleaning, or polishing to remove scratches and enhance shine. For white gold jewelry, our polishing service includes rhodium plating to restore its brilliance. Every service is followed by a thorough quality check, ensuring that all stones are secure and functional elements like clasps and locks are in perfect working order. Keep your treasures sparkling for years with our specialized care.

2. Engraving Service

At Arslan Jewellers, we provide personalized engraving services, allowing you to engrave names, dates, or meaningful messages on your jewelry - subject to design constraints and available space. Performed by experts, this complimentary service is available when requested at the time of purchase or within 2 months.

3. Resizing Service

Finding the perfect fit is essential to enjoying your jewelry. Whether it's a ring that needs resizing for comfort or a necklace, bracelet, or chain that requires adjustment, our skilled craftsmen ensure a flawless fit while preserving the integrity of the design. Please note that some unique designs may not be suitable for resizing or adjustments.

4. Earring Service

Our earring service is designed to keep your pieces in impeccable condition, whether you need a clip adjustment, stone tightening, or repairs due to wear and tear. We offer post additions or removals on most earring designs, ensuring both comfort and durability while maintaining the elegance of your jewelry.

5. Repair Service

Your jewelry is a valued masterpiece that requires proper care to maintain its beauty. If it suffers any impact or shows signs of damage, please avoid wearing it until it has been examined by our experts at Arslan Jewelers. Our skilled team will inspect stone settings, clasps, and overall aesthetics, providing repairs or replacements as needed to restore your piece. After evaluating the required services, we will offer a detailed quotation, and upon your approval, we will carry out the work promptly and expertly.

6. Custom Design

If you seek to modify or personalize an existing piece, our custom design services are dedicated to bringing your vision to life. Whether you wish to replace gemstones, or adjust design elements, we are committed to ensuring that the final creation authentically embodies your unique style and preferences. Once the design is finalized, we will provide a final quotation.

After Sales Services